Terms of Service

By creating an account or using TestedClear, you agree to these Terms of Service and our Privacy Policy. You must be 18 or older to use this platform. If you are under 18, you may not use TestedClear under any circumstances. IMPORTANT: These Terms contain a binding arbitration clause and class action waiver in Section 16. Please read it carefully.

TestedClear is a credential verification platform. We issue tamper-evident digital badges that confirm a person was tested for STIs on a specific date and that results were clear at the time of testing. We do not provide medical advice, diagnosis, or treatment. Our badges confirm a past test result — they do not guarantee current health status. We are a technology platform, not a healthcare provider, laboratory, or clinic. All medical care comes from our independent clinic and laboratory partners, who are solely responsible for their own diagnosis, treatment, and results.

TESTEDCLEAR IS NOT A SUBSTITUTE FOR MEDICAL CARE. TestedClear credentials reflect test results as of the date shown. STI status can change at any time after testing due to exposure occurring between tests, window-period limitations of lab tests, or other medical factors. A verified badge is not a guarantee of current health status. A badge does not mean a person is free of all sexually transmitted infections. Specific pathogens are tested at specific intervals; a recent clear test does not necessarily mean the person has been tested for every possible infection. Always practice safe sex. Always consult a licensed healthcare provider for medical advice, diagnosis, and treatment. TestedClear is not a medical provider and does not establish a physician-patient relationship with users. Window periods: Most STI tests have a period after exposure during which the infection may not be detectable. You should understand the limits of any test before relying on its result. Do not rely solely on a TestedClear badge when making decisions about sexual activity. A badge is one data point and should be considered alongside ongoing honest communication, condom use, PrEP where appropriate, and regular testing.

You are responsible for all activity under your account. Your phone number is your identity — keep it secure. You may not share your account or allow others to obtain credentials on your behalf. You must provide accurate information when obtaining credentials. You are responsible for maintaining the confidentiality of any PIN or password you set for badge sharing. If your phone is lost or stolen, contact support@testedclear.com immediately so we can help you secure your account.

Each credential is backed by real laboratory or clinic data. You may not attempt to obtain a credential fraudulently. Submitting false accession numbers or misrepresenting test results is a violation of these terms and may violate state and federal law. We reserve the right to revoke any credential we determine was obtained fraudulently, to suspend or terminate any account engaged in fraud, and to report fraudulent activity to law enforcement when warranted.

When you share a verification link, the recipient can see your test panel, result status, test date, and issuing provider. They cannot see your raw lab results, your phone number, your name (unless you chose to add it), or any other personal information. Single-use links: Burns permanently after one view. Cannot be reshared or accessed again by anyone. Bio links: Tied to your current credential and expire when your recommended retest date arrives. After expiration, viewers see a message that it is time for you to retest — no personal information is shown. QR codes: Expire after 10 minutes and are single-use. Designed for in-person verification only. PIN-protected links: You may set a 4-digit PIN that the viewer must enter to see the badge. You are responsible for communicating the PIN to authorized viewers. You control all your links from your dashboard. You can revoke any link at any time.

TestedClear operates an optional public health research program. Participation is entirely voluntary. If you opt in during signup or in your account settings, we may include your anonymous, de-identified data in aggregate reports shared with public health agencies and researchers. What we guarantee: — Your name, phone number, email, and all personal identifiers are NEVER included — Data is aggregated with a minimum of 50 other users before sharing — Only population-level statistics are shared — no individual records ever — You can opt out at any time in Settings with no effect on your account By opting in, you consent to this use of your de-identified, aggregated data for public health purposes. This consent is recorded with a timestamp. Your consent can be withdrawn at any time. This program complies with HIPAA Safe Harbor de-identification standards (45 CFR § 164.514(b)).

Free accounts include one active credential and a shareable link. Premium accounts ($4.99/month or $39.99/year) include additional features as listed at testedclear.com. Automatic renewal: Premium subscriptions renew automatically at the end of each billing period at the then-current rate. You may cancel at any time through your account settings; cancellation takes effect at the end of the current billing period. Refunds: Annual plans include a 7-day refund window from the date of initial charge. Monthly plans are non-refundable once charged but can be cancelled at any time to prevent future charges. Booking fees for completed clinic visits are non-refundable. Pricing changes: We may change pricing with at least 30 days' notice. If you do not agree to the new pricing, you may cancel before the next renewal. Taxes: Prices are stated exclusive of any applicable sales tax, which may be added to your charge based on your location.

Clinics accessing the TestedClear Clinic Partner program agree to a separate Business Associate Agreement and the Clinic Partner Terms of Service at testedclear.com/clinic/terms. The $199/month subscription begins after a 30-day free pilot. A one-time $499 onboarding fee applies. The per-visit $20 fee applies only to completed return visits booked through TestedClear.

You may not use TestedClear to: impersonate another person; obtain credentials for someone else without their explicit consent; use the platform for any unlawful purpose; attempt to reverse-engineer, decompile, or tamper with the credential system or its security measures; share or resell another person's verification link without their permission; use TestedClear as the sole basis for high-risk decisions without additional precautions; scrape, harvest, or automate access to the platform without written permission; or use the platform in any way that could damage, disable, overburden, or impair our servers or networks.

Your use of the platform is governed by our Privacy Policy, available at testedclear.com/privacy. The Privacy Policy describes in detail what data we collect, how we use it, how we protect it, our sub-processors, and your rights under Colorado and federal law. The Privacy Policy is incorporated into these Terms by reference.

TestedClear, the TestedClear logo, and all related trademarks, service marks, and designs are the property of Tested Clear LLC. The platform, including its design, code, content, and the underlying technology, is protected by US and international copyright, trademark, and other intellectual property laws. You retain ownership of any content you submit to the platform (such as your profile information). By submitting content, you grant TestedClear a limited, non-exclusive, royalty-free license to use that content solely for the purpose of operating the platform and providing the services to you. You may not copy, modify, distribute, sell, or create derivative works from any part of the platform without our prior written consent, except as permitted by law.

If you believe that material on TestedClear infringes your copyright, send a notice to our designated DMCA agent: legal@testedclear.com, Tested Clear LLC, 10940 South Parker Road, Parker, CO 80134. Include: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location on our site; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized; and (f) a statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner. We will respond in accordance with 17 U.S.C. § 512.

TESTEDCLEAR IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the platform will be uninterrupted, error-free, secure, or that defects will be corrected. We do not warrant the accuracy, completeness, or reliability of any third-party laboratory or clinic results reflected in a credential. A credential reflects what a testing partner reported to us on a specific date. We do not independently verify laboratory results and are not responsible for any errors in those results.

TO THE FULLEST EXTENT PERMITTED BY LAW, TESTEDCLEAR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, REVENUE, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100). We are not liable for damages arising from reliance on a credential that does not reflect a person's current health status. A credential is a historical record of a past test, not a medical diagnosis or guarantee. Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, our liability will be limited to the fullest extent permitted by law.

READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. Agreement to arbitrate: Any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, or your use of the platform ("Dispute") shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except as noted below. Location: Arbitration will be conducted in Denver, Colorado, or remotely, at the arbitrator's discretion. Governing law: The Federal Arbitration Act governs this arbitration agreement. Colorado law governs these Terms otherwise. Class action waiver: YOU AND TESTEDCLEAR EACH AGREE THAT ANY DISPUTE WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY BRING A CLAIM AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING. Exceptions: You or TestedClear may bring an individual action in small claims court for any Dispute within its jurisdiction, or bring a claim for injunctive or equitable relief to protect intellectual property rights. Opt-out right: You may opt out of this arbitration agreement by sending written notice to legal@testedclear.com within 30 days of first accepting these Terms. The notice must include your name, account identifier, and a clear statement that you are opting out of arbitration. Opting out does not affect any other provision of these Terms. If this arbitration agreement is found unenforceable for any reason, any Dispute will be brought exclusively in the state or federal courts of Douglas County, Colorado.

You agree to indemnify, defend, and hold harmless Tested Clear LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your violation of these Terms or our Privacy Policy; (b) your violation of any applicable law or the rights of any third party; (c) any content or information you submit to the platform; (d) your fraudulent or unauthorized use of the platform; or (e) any misrepresentation you make in connection with obtaining a credential. We reserve the right, at our expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.

You may close your account at any time by contacting support@testedclear.com or deleting your account from Settings. We may suspend or terminate your account if you violate these Terms, engage in fraud, misuse the platform, or for any other reason consistent with applicable law. We will give notice where reasonably possible. Upon termination, your right to use the platform ends immediately. Sections that by their nature should survive termination will survive, including Sections 11 (Data and Privacy), 12 (Intellectual Property), 14 (Disclaimers), 15 (Limitation of Liability), 16 (Arbitration), 17 (Indemnification), and 20 (Governing Law).

We are not liable for failure to perform any obligation under these Terms to the extent that such failure results from causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, cyber attacks, internet or power outages, or actions by governmental authorities.

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-laws principles. Subject to Section 16 (Arbitration), any dispute that is not arbitrable shall be resolved exclusively in the state or federal courts located in Douglas County, Colorado. You and TestedClear consent to personal jurisdiction there and waive any objection to venue.

We may update these Terms from time to time. We will notify you of material changes at least 14 days before they take effect by email (if you have provided one) or by prominent notice on the platform. Continued use after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the platform.

Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and TestedClear regarding the platform. Severability: If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect. No waiver: Our failure to enforce any right or provision is not a waiver of that right. Assignment: You may not assign these Terms. We may assign these Terms without notice in connection with a merger, acquisition, or sale of assets. Headings: Section headings are for convenience only and do not affect interpretation.

Terms questions: legal@testedclear.com Privacy questions: privacy@testedclear.com Account and support: support@testedclear.com Tested Clear LLC · 10940 South Parker Road · Parker, CO 80134