Help & guides

Walkthroughs for everyone using TestedClear

Pick the guide that fits how you're using the platform. Each one walks step-by-step through every screen and decision, written from the perspective of the person doing the thing — not from the codebase.

For users

Getting and sharing your verified badge

Sign up, take the health quiz, get tested, and share your badge with partners. Covers email verification, PIN setup, link types (one-time, PIN-protected, QR), retest cadence, and account deletion.

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For clinic partners

Running your TestedClear partner portal

From application through daily portal use. Covers BAA signing, the pilot period, marking bookings complete, issuing badges, calendar sync, team management, and reading the audit trail.

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For developers

Applying for and using the API

Apply for API access, pick a tier, and integrate verification into your product. Covers authentication, the verify and badge endpoints, error handling, and self-serve tier upgrades.

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Can't find what you're looking for?

Email support@testedclear.com for user questions, clinics@testedclear.com for clinic-partner questions, or api@testedclear.com for developer questions.